NTHBD PHOTOBOOTHS

MASTER WEBSITE TERMS & CONDITIONS, BOOKING TERMS, RENTAL TERMS, IMAGE CONSENT POLICY, PRIVACY NOTICE

EFFECTIVE DATE: 24/07/2026

IMPORTANT LEGAL NOTICE

These Terms and Conditions constitute a legally binding agreement between NTHBD Photobooths (“Company”, “NTHBD”, “we”, “our”, or “us”) and any person, business, organization, venue, customer, guest, user, representative, or entity (“Client”, “User”, or “you”) accessing our website, purchasing services, attending events, submitting enquiries, making bookings, entering competitions, participating in membership programs, using photobooth services, or otherwise interacting with our business.

BY ACCESSING THIS WEBSITE, REQUESTING A QUOTATION, SUBMITTING A BOOKING, PAYING A DEPOSIT, ATTENDING AN EVENT UTILIZING COMPANY EQUIPMENT, OR USING ANY COMPANY SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.

1. SERVICES

The Company provides services including but not limited to:

• Wedding photobooth rentals
• Corporate photobooth rentals
• AI photobooth services
• 360 video booth rentals
• Venue-installed photobooths
• Roaming photography services
• Event photography
• Event entertainment services
• Digital image delivery
• Print-on-demand photography
• Marketing activations
• Membership services
• Loyalty programs
• Promotional campaigns

The Company reserves the right to modify, discontinue, substitute, improve, suspend, or alter any service without prior notice.

2. BOOKINGS

No booking shall be considered confirmed until:

(a) Written confirmation has been issued by the Company;

(b) A non-refundable booking retainer equal to fifty percent (50%) of the total booking value has been received in cleared funds;

(c) The Company confirms availability.

The Company may reject any booking request at its sole discretion.

3. PAYMENT TERMS

A 50% non-refundable booking retainer is required immediately upon acceptance of a booking.

The remaining balance must be paid no later than fourteen (14) calendar days before the event date.

Bookings made within fourteen (14) days of the event require full payment immediately.

Failure to pay by the due date may result in cancellation of services without refund.

Interest may be charged on overdue balances at a rate of 2% per month compounded monthly.

The Client shall remain liable for all collection costs, legal fees, and administrative costs associated with recovery of unpaid balances.

4. CANCELLATION POLICY

All booking retainers are non-refundable.

Client cancellation:

More than 90 days before event:
All monies paid are retained.

30-90 days before event:
50% of total booking value payable.

Less than 30 days before event:
100% of total booking value payable.

Less than 7 days before event:
100% payable and non-refundable.

The Company reserves the right to offer rescheduling solely at its discretion.

5. EVENT CONDITIONS

Clients are responsible for:

• Venue access
• Adequate electrical supply
• Safe working conditions
• Appropriate weather protection
• Required permits
• Venue approvals
• Security of equipment
• Compliance with applicable laws

The Company may refuse or suspend operation where safety concerns exist.

6. EQUIPMENT DAMAGE

The Client accepts responsibility for any loss, theft, vandalism, misuse, or damage caused by guests, venue staff, contractors, suppliers, attendees, or third parties associated with the Event.

The Client shall reimburse the Company for:

• Repair costs
• Replacement costs
• Shipping costs
• Labour costs
• Equipment downtime losses

7. OVERTIME

Overtime is charged at CAD $250 per hour with a minimum charge of one hour.

The Company is under no obligation to provide overtime services.

8. WEATHER POLICY

Outdoor events require suitable shelter and weather protection.

The Company may suspend or terminate services where weather conditions pose a risk to:

• Staff
• Guests
• Equipment
• Electrical safety

No refund shall be provided where operation is suspended for safety reasons.

9. ALCOHOL & GUEST CONDUCT

The Company may refuse service to any person who:

• Appears intoxicated
• Appears under the influence of drugs
• Behaves aggressively
• Harasses staff
• Endangers safety
• Damages equipment

No refund shall be due where services are interrupted due to guest behaviour.

10. IMAGE CONSENT

Unless a written Privacy Opt-Out Agreement has been executed before the event, the Client grants the Company an irrevocable, perpetual, worldwide, royalty-free licence to use photographs, videos, testimonials, event images, booth outputs, and related content for:

• Advertising
• Marketing
• Social media
• Websites
• Printed materials
• Trade exhibitions
• Business promotion

11. PRIVACY

The Company collects, stores, uses, and processes information in accordance with applicable Canadian privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information collected may include:

• Names
• Email addresses
• Telephone numbers
• Event details
• Photographs
• Video recordings
• Payment information

The Company may use personal information to:

• Deliver services
• Process bookings
• Communicate with customers
• Improve services
• Conduct marketing where consent exists

12. ELECTRONIC COMMUNICATIONS

The Client consents to receive communications electronically.

Electronic notices, invoices, contracts, approvals, and signatures shall have the same legal effect as paper documents.

13. CHARGEBACK POLICY

The Client agrees not to initiate chargebacks or payment reversals without first providing written notice and allowing fourteen (14) days for resolution.

Any improper chargeback shall not extinguish the Client’s payment obligations.

14. INTELLECTUAL PROPERTY

All intellectual property rights remain the exclusive property of the Company.

This includes:

• Logos
• Branding
• Website content
• Software
• Booth designs
• Templates
• Marketing materials
• Membership programs

No rights are transferred unless expressly agreed in writing.

15. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

THE COMPANY SHALL NOT BE LIABLE FOR:

• CONSEQUENTIAL DAMAGES
• INDIRECT DAMAGES
• INCIDENTAL DAMAGES
• SPECIAL DAMAGES
• PUNITIVE DAMAGES
• LOSS OF PROFITS
• LOSS OF BUSINESS
• LOSS OF REVENUE
• LOSS OF GOODWILL
• LOSS OF OPPORTUNITY
• EMOTIONAL DISTRESS
• REPUTATIONAL DAMAGE

THE COMPANY’S TOTAL LIABILITY SHALL NEVER EXCEED THE AMOUNT ACTUALLY PAID BY THE CLIENT FOR THE SPECIFIC BOOKING GIVING RISE TO THE CLAIM.

16. INDEMNIFICATION

The Client agrees to indemnify, defend, and hold harmless the Company from all claims, actions, liabilities, damages, losses, costs, and expenses arising from:

• Event activities
• Guest conduct
• Alcohol consumption
• Property damage
• Personal injury
• Third-party claims
• Venue conditions
• Breach of these Terms

17. FORCE MAJEURE

The Company shall not be liable for delays, interruptions, or cancellations caused by events beyond its reasonable control including:

• Severe weather
• Fire
• Flood
• Pandemic
• Government restrictions
• Venue closure
• Utility failures
• Internet outages
• Labour disputes
• Transportation failures

18. DISPUTE RESOLUTION

Any dispute shall first be submitted to good-faith negotiation.

If unresolved, disputes shall be submitted to binding arbitration in Ontario, Canada.

The parties waive participation in class actions or representative proceedings.

19. GOVERNING LAW

These Terms shall be governed by the laws of Ontario and the federal laws of Canada applicable therein.

20. ENTIRE AGREEMENT

These Terms constitute the entire agreement between the parties and supersede all previous agreements, discussions, representations, or understandings.

21. SEVERABILITY

If any provision is found unenforceable, all remaining provisions shall remain in full force and effect.

22. ELECTRONIC ACCEPTANCE

Website checkbox acceptance, digital signatures, booking confirmations, online forms, email acceptance, and electronic communications shall constitute legally binding acceptance of these Terms.